Once we receive your email on firstname.lastname@example.org for cancellation or refund, we will scrutinize and evaluate the transaction.
If amount is debited from your Account or Credit card on failed transactions it will reflect in 10 to 14 business days, if you want to refund / cancellation of successfull transaction after escalation from email confirmation and after of approval refund it will take 18 to 20 days business days to reflect amount.
You will receive the credit within a certain amount of days, depending on your card issuer's policies. Refunds will be issue to the same payment method which were used at the time of purchase.
If customer want to cancellation of service, charges will be applicable depends on usage of service based on escalation of issue and refund will be process.